Refund & Cancellation Policy

COVID-19 Cancellation Policy

Bookings canceled due to COVID-19 are not eligible for a full refund. However, the 50% deposit will be retained as credit, usable for future bookings within 24 months of the cancellation date.

Go-Kart Rentals:

  • Cancellations made at least twenty-eight (28) days before the event date are eligible for a full refund.
  • Cancellations within twenty-eight (28) days will retain the 50% deposit as credit for future bookings within 12 months.
  • Cancellations within seven (7) days will forfeit the entire invoiced amount.

Entertainers:

  • Cancellations made at least twenty-eight (28) days before the event date will retain the 50% deposit as credit for future bookings within 12 months.
  • Cancellations within fourteen (14) days will not be eligible for a full credit but will retain the 50% deposit for future bookings within 12 months.
  • Cancellations within seven (7) days will forfeit the entire invoiced amount.

Permits and Council Approvals

If your event is at a public place, it is the client’s responsibility to apply to the local council and obtain approval. Relevant documents from n Style Entertainment & Rentals are available upon request to facilitate a successful application.